Compliance Executive, Patient-Centered Outcomes
Who we are: Adelphi Values is a leading health outcomes consultancy that works with a wide range of pharmaceutical companies. In the Patient-Centered Outcomes (PCO) team we are global leaders in research involving the selection, development, validation and use of Patient-Reported Outcome questionnaires that are used in clinical trials or clinical practice to evaluate the patient experience and benefit of treatments. We are a dedicated and growing team of researchers, proud of our friendly, supportive culture and our reputation for high quality research which puts patients at the centre of drug development.
What we do: Our purpose is to improve patients’ lives by informing healthcare decisions. In the Patient-Centered Outcomes team we do this through supporting pharmaceutical clients in Patient-Reported Outcomes research.
What we are looking for: We are looking to recruit an ambitious and highly motivated individual to join our Patient-Centered Outcomes team in Bollington, Cheshire, UK. A major part of our work involves conducting healthcare research with patients, parents/caregivers and healthcare professionals and as such involves the handling of personal data associated with the research.
Adelphi Values work with pharmaceutical companies across the globe and are required to align with their compliance requirements and standards. We typically work with partner recruitment agencies and market research agencies across the globe (but primarily in the US and Europe) to identify and sometimes interview these research participants. We also subcontract to other companies to perform transcription and translation of interview transcripts and questionnaires, and sometimes work with other external companies to create electronic versions of questionnaires. This research involves the handling of personal data associated with the research across different parties. Due to the General Data Protection Regulation (GDPR), management of personal data (particularly sensitive data about the health of individuals) is an increasingly regulated space which means we are required to have rigorous processes and procedures in place to ensure our research activities are compliant with internal Standard Operating Procedures (SOPs) that we employ as well as the standards required by our clients.
To ensure our ongoing compliance with relevant regulations, standards and policies we are looking to expand our compliance team. The ideal candidate will have general experience in compliance or good clinical practice (GCP) activities or process delivery, preferably within the pharmaceutical industry and/or a research consultancy environment or within the healthcare sector. Knowledge and awareness of the General Data Protection Regulation (GDPR) is also desirable. Full training will be provided and prior experience in this specific space is not necessarily required. However, a drive to learn the skills required of a Compliance Executive is essential for progression within the role. Fluency in the use of Microsoft Word and Excel, strong communication and organizational skills, self-motivation, proactivity, and very close attention to detail are essential, along with a team working ethos and an appetite for working in a fast-paced and fun environment. We’ll consider both individuals with a more general organisational/administrative background, or with general compliance experience.
How you fit in: The role would suit somebody with previous experience in compliance administration, good clinical practice, monitoring adherence to standards, information governance and background knowledge of GDPR. However, we are open to candidates with limited experience in these areas, but with a genuine interest in learning and developing and who has excellent organization skills. The ideal candidate will also have a good standard of written and spoken English and basic arithmetic. In this role you will be involved in supporting the implementation of standards, systems, procedures and working practices to ensure maximum quality, compliance and efficiency across the team. A major part of this role will be supporting the wider compliance team in ensuring standards and policies for the management of information relating to data subjects are in place and are followed across all activities. Specific activities will include, but will not be limited to, liaising with researchers and other relevant individuals within the PCO team and across the Adelphi Group, third parties and client staff where appropriate and being available to support with queries, assisting with completion of project documentation, maintaining training records and records of compliance with SOPs and procedures, as well as supporting with the implementation of internal compliance requirements and initiatives.
What we offer: Our benefits package includes a competitive salary, performance-related rewards, health insurance, pension, and on-site gym membership. We provide support for training and development along with career progression opportunities. This position is based at our head office in the pretty village of Bollington, near Macclesfield. This position is a hybrid role of office and home-based working, with ~2 days minimum expected in the office. Therefore, it is expected that you are situated within commuting distance of Bollington.
Recruiters: Adelphi Values does not accept unsolicited agency resumes. Recruitment agencies should not send resumes to our HR team or to any of our employees. We are not responsible for any fees related to unsolicited resumes from recruitment agencies.
Applicants: Legislation requires us to ensure that all candidates hold valid documents supporting their identity and their entitlement to work in the UK. At the time of starting their employment, the successful candidate must have permission to work in the UK.